Privacy Policy

Effective Date: March 24, 2026

1. Introduction

Wolf Camp Georgia (“we”, “us”, or “our”) is a campervan and recreational vehicle rental company registered and operating in Tbilisi, Georgia (საქართველო). We are committed to protecting the personal data and privacy of our customers and website visitors in accordance with the Law of Georgia on Personal Data Protection (Law No. 5669, as amended) and other applicable Georgian legislation.

This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what your rights are under Georgian law. By using our website (wolfcampgeorgia.com) or booking a vehicle with us, you acknowledge that you have read and understood this policy.

2. Data Controller

The data controller responsible for your personal data is:

Wolf Camp Georgia

Address: N 9 Sergo Gujejiani Street, Tbilisi, Georgia

Email: wolfcampgeorgia@gmail.com

Phone: +995 511 73 42 92

Website: wolfcampgeorgia.com

3. What Personal Data We Collect

We collect and process the following categories of personal data:

3.1 Data You Provide Directly

Full name
Email address
Phone number and/or WhatsApp number
Nationality and country of residence
Passport or national ID number (required for rental agreement and insurance purposes)
Driver’s licence number, category, and date of issue
Date of birth
Billing address
Payment information (processed securely through our payment provider — we do not store full card details)
Rental preferences, route enquiries, and special requests

3.2 Data Collected Automatically

IP address and approximate geographic location
Browser type, operating system, and device type
Pages visited, time spent on site, and click behaviour
Referring URL (how you arrived at our website)
Cookies and similar tracking technologies (see Section 9)

3.3 Data Collected During the Rental

Vehicle pick-up and return location and time
Route information (if shared voluntarily or required for insurance)
Incident or damage reports
Communications during the rental period (calls, messages, emails)

4. Legal Basis for Processing

Under the Law of Georgia on Personal Data Protection, we process your personal data on the following legal grounds:

Performance of a contract: Processing necessary to fulfil your rental booking and provide our services.
Legal obligation: Processing required to comply with Georgian law, including identity verification, tax obligations, and insurance requirements.
Legitimate interests: Processing for fraud prevention, website security, service improvement, and business analytics, where these interests are not overridden by your rights.
Consent: Where you have given your explicit consent, for example to receive marketing communications or for the use of non-essential cookies.

5. How We Use Your Personal Data

We use your personal data for the following purposes:

To process and manage your vehicle rental booking
To verify your identity and driving licence as required by Georgian law and our insurance provider
To process payments securely
To communicate with you about your booking, including confirmations, updates, and support
To provide 24/7 roadside assistance during your rental
To comply with our obligations under Georgian tax, insurance, and transport law
To investigate and resolve complaints, incidents, or damage claims
To send marketing communications (only with your consent, and you may withdraw consent at any time)
To improve our website, services, and fleet based on aggregated, anonymised analytics
To prevent fraud and unauthorised use of our vehicles

6. Sharing Your Personal Data

We do not sell your personal data. We may share it with the following third parties:

6.1 Service Providers

We engage trusted third-party service providers who process data on our behalf, including:

Payment processors (for secure transaction handling)
Email and communication platforms
Website hosting and analytics providers
Cloud storage providers

All such providers are contractually required to protect your data and process it only on our instructions.

6.2 Insurance and Legal Counterparties

We share relevant personal data with our vehicle insurance provider as required to maintain coverage and to process any claims arising from your rental.

6.3 Competent Authorities

We may disclose your personal data to Georgian law enforcement, courts, tax authorities, or other competent public bodies where required by law or valid legal process.

6.4 International Transfers

Some of our service providers may be located outside Georgia. Where personal data is transferred internationally, we take steps to ensure an adequate level of protection is in place, consistent with Georgian data protection law.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable Georgian law. Our standard retention periods are:

Booking and rental records: 6 years (for tax and commercial law compliance)
Identity and licence documents: 3 years from the end of the rental period, or longer if required by insurance obligations
Payment transaction records: 6 years
Marketing consent records: Until consent is withdrawn, plus 1 year
Website analytics data: 26 months in aggregate/anonymised form

After the applicable retention period, your data is securely deleted or anonymised.

8. Your Rights Under Georgian Law

Under the Law of Georgia on Personal Data Protection, you have the following rights in relation to your personal data:

Right to information: To be informed about how your data is being processed.
Right of access: To request a copy of the personal data we hold about you.
Right to rectification: To request correction of inaccurate or incomplete data.
Right to erasure: To request deletion of your data in certain circumstances (subject to legal retention obligations).
Right to restriction: To request that we restrict processing of your data in certain circumstances.
Right to object: To object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at wolfcampgeorgia@gmail.com. We will respond to your request within 10 calendar days as required by Georgian law. Requests are free of charge.

If you believe we have failed to handle your data lawfully, you have the right to lodge a complaint with the Personal Data Protection Service of Georgia (pdp.gov.ge).

9. Cookies

Our website uses cookies and similar technologies to ensure functionality, analyse traffic, and improve user experience. Cookies are small text files stored on your device by your browser.

9.1 Types of Cookies We Use

Essential cookies: Necessary for the website to function (e.g., session management, booking system). These cannot be disabled.
Analytics cookies: Allow us to understand how visitors use the site (e.g., Google Analytics). We use anonymised/aggregated data only.
Preference cookies: Remember your settings and preferences between visits.
Marketing cookies: Used only if you consent, to show relevant content or measure advertising effectiveness.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website. Our booking portal may set additional cookies operated by the booking platform provider.

10. Security

We implement appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure or access. These measures include secure HTTPS connections, restricted access controls, and regular security reviews.

Notwithstanding the above, no data transmission over the internet can be guaranteed as entirely secure. You transmit data to us at your own risk.

11. Children’s Privacy

Our services are intended for adults (persons aged 18 years and over) who hold a valid driving licence. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

12. Links to Third-Party Sites

Our website may contain links to third-party websites, including social media platforms and mapping services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal data.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on our website with a revised effective date. Where changes are material, we will notify existing customers by email where practicable. Your continued use of our website or services after the date of any update constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal data, please contact us: